Privacy Policy
Last Updated: 25 December 2025
Aspiri LLP ("Aspiri", "we", "us", or "our") is a Limited Liability Partnership engaged in the retail and online sale of jewelry and related services under the brand name "ASPIRI". For the purposes of applicable data protection laws, including the Digital Personal Data Protection Act, 2023, Aspiri LLP is the Data Fiduciary responsible for the collection and processing of personal data.
This Privacy Policy ("Policy") governs the collection, use, storage, disclosure, and protection of personal data collected through:
- Our website https://www.aspiri.in ("Platform")
- Physical ASPIRI retail stores across India
- Try-at-Home services
- Customer support, marketing, sales, and grievance channels
We are committed to safeguarding your personal data and complying with applicable Indian laws, including the Information Technology Act, 2000, SPDI Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act").
By accessing or using our services, you agree to the practices described in this Policy.
- Data Principal: The individual whose personal data is collected
- Data Fiduciary: Aspiri LLP
- Personal Data: Any data about an identifiable individual
- Processing: Any operation performed on personal data including collection, storage, use, sharing, or deletion
- Identity data: name, date of birth, government ID (where required)
- Contact data: email, phone number, shipping address
- Transaction data: order history, payment details (tokenized), returns
- Technical data: IP address, browser type, device identifiers, cookies
- Communication data: emails, chat logs, call recordings (with consent)
- Preference data: wish lists, size preferences, style interests
We process your personal data for the following purposes:
- Processing and fulfilling your orders
- Managing returns, exchanges, and warranty claims
- Sending transactional communications (order updates, delivery notifications)
- Providing customer support and grievance redressal
- Personalizing your shopping experience
- Sending marketing communications (with consent)
- Fraud prevention and security monitoring
- Compliance with legal obligations
We use cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver personalized content. You may manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect functionality.
We may share your personal data with:
- Logistics and delivery partners for order fulfillment
- Payment processors for secure transaction handling
- Marketing and analytics platforms (with your consent)
- Legal or regulatory authorities when required by law
We do not sell your personal data to third parties.
Where personal data is transferred outside India, we ensure appropriate safeguards are in place in compliance with the DPDP Act, 2023 and applicable regulations.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately for deletion.
Under the DPDP Act, 2023, you have the right to:
- Access your personal data held by us
- Correct inaccurate or incomplete data
- Erase your data (subject to legal retention requirements)
- Withdraw consent at any time
- Nominate a representative for data-related decisions
- Raise grievances with our Grievance Officer
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and applicable legal requirements.
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and access controls.
With your consent, we may send you promotional communications via email, SMS, or WhatsApp. You may opt out at any time by clicking "Unsubscribe" in emails, replying STOP to SMS messages, or contacting us at privacy@aspiri.in.
You may deactivate your account at any time by contacting our support team. Deactivation will prevent future logins but your data may be retained as required by law or for ongoing service obligations.
You may request permanent deletion of your account and associated personal data by emailing privacy@aspiri.in. We will process deletion requests within 30 days, subject to any legal retention requirements.
In accordance with the Information Technology Act, 2000 and DPDP Act, 2023, the name and contact details of the Grievance Officer are:
- Name: Grievance Officer, Aspiri LLP
- Email: grievance@aspiri.in
- Address: As provided on our website
- Response time: Within 30 days of receiving the grievance
We may update this Privacy Policy from time to time. Any material changes will be notified to you via email or a prominent notice on our website. Continued use of our services after the update constitutes acceptance of the revised Policy.